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Supporters/Green Brigade Thread; OBFA Act Repealed
Topic Started: 15 Aug 2017, 01:23 PM (325,673 Views)
Bhoyball
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oops wrong thread.
Edited by Bhoyball, 14 Dec 2017, 04:05 PM.
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jossduffy88
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I'm new. Be gentle.
connorj
14 Dec 2017, 12:01 PM
harrylisbon
14 Dec 2017, 11:34 AM
Dubz
14 Dec 2017, 11:21 AM

Quoting limited to 3 levels deep
Letter reads as follows:

-------------------------
Dear Supporter

Season Tickets 2017/2018

We are writing to all our season ticket holders to clarify an issue relative to the use of Season Tickets at Celtic Park. This relates to the use of a Season Ticket by someone other than the named Season Ticket Holder and, whilst this may not be applicable to you directly, we hope that by clarifying the Club policy on this matter it may prevent any confusion or issues arising in future.

Season Tickets for Celtic Park are for use of the named Season Ticket Holder only and the use by any third parties, including family and friends is not permitted. Further information can be found in our 2017/2018 Season Ticket Terms and Conditions, a copy of which can be found at www.celticfc.net/tickets

This policy is in place to ensure supporter safety and security and ensures the Club is compliant with SPFL regulations.

In line with the above policy, the Celtic Ticket Office is not obliged to provide information about the named Season Ticket Holder to any third party or facilitate access to the Stadium, for any individual who is not the named Season Ticket Holder.

The Celtic Ticket Office will of course always endeavour to assist named Season Ticket Holders, however in all cases relating to use of Season Tickets photo ID is required.

I would like to thank you for your co-operation in this matter,

Yours sincerely,

Angela Forbes
Ticket Office Manager
-------------------------

Could possibly be about Adults using kids tickets. That could only be the logical reason to send out such a thing.
I'd say it's people who are not the ST holder either coming to the TO looking for reprints as they lost/misplaced/forgot the ST they'd be given or folk arriving at the the wrong turnstyle and getting refused and ending up in the TO trying to sort the problem (and TO realising they're not dealing with the ST holder)

I know there was still a huge queue at the TO when the Anderlecht match kicked off and I'd guess a lot was to do with this sort of stuff and the TO are probably trying to limit this stuff going forward.

If the people you give your ST to know where they're going then I don't think you'll have any problems swapping them about in the future.



Nail on the head here mate
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buckley_bhoy
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Glad to see everybody else got the letter - was feeling paranoid!
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Bodom Bhoy
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People make me laugh. eff being the Celtic SLO.

"Thousands wasted on stamps, could've just sent an email! That's a lot that could've been donated to charity" :lol:

Aye, good. If they'd done that then it would've been "My Da doesn't use the internet so how is he meant to know/I never paid my bill this month so my internet was off an never seen the email/etc, etc"
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Max Power
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Unnecessary from the club.
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idyllwild


ballbhoy
14 Dec 2017, 02:18 PM
connorj
14 Dec 2017, 12:01 PM
harrylisbon
14 Dec 2017, 11:34 AM

Quoting limited to 3 levels deep
I'd say it's people who are not the ST holder either coming to the TO looking for reprints as they lost/misplaced/forgot the ST they'd be given or folk arriving at the the wrong turnstyle and getting refused and ending up in the TO trying to sort the problem (and TO realising they're not dealing with the ST holder)

I know there was still a huge queue at the TO when the Anderlecht match kicked off and I'd guess a lot was to do with this sort of stuff and the TO are probably trying to limit this stuff going forward.

If the people you give your ST to know where they're going then I don't think you'll have any problems swapping them about in the future.



This is the reason for the letter.

The ticket office should not be issuing paper tickets to non-season book holders when this happens. They've been tightening up in this in recent weeks (I had a young lad travelling with us who forgot his season books). Celtic refused to do a reprint despite his mother phoning them personally (he's a fair distance from Celtic Park). Harsh lesson.

However Celtic ticket office are about to be audited soon so I imagine this is why they are tightening up.

In May next year, the Data Protection Act (DPA) will be replaced by the EU’s General Data Protection Regulation (GDPR) and businesses face all sorts of new legislation. I'd imagine this may be contributing to these letters being sent out.

As for adults using child tickets. Celtic have been (rightly) enforcing this recently. There's been checks on the other side of the turnstile as most game recently.
Aye, but that's a self-fulfilling prophecy. It only becomes a data protection issue BECAUSE Celtic make the ticket non-transferable.

GDPR goes away as a factor (in this situation) if the ticket is allowed to be transferred.
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jimbhoy0507
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Never notice the club treat the fans like shampoo when we are decent on the park. Last year of lennon and ronny receduced ST prices,free tickets twice a year even a extra free qulifier. Now we are getting sent letters and being over charged for the zenit game After we paid a fortune to watch us get scudded in the CL. Family club when it suits us.
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Lawman
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My first thought when reading the letter was how do they know I gave my Da my season card for my brother to use next week against Thistle.
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jolakotturin
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idyllwild
14 Dec 2017, 08:12 PM
ballbhoy
14 Dec 2017, 02:18 PM
connorj
14 Dec 2017, 12:01 PM

Quoting limited to 3 levels deep
This is the reason for the letter.

The ticket office should not be issuing paper tickets to non-season book holders when this happens. They've been tightening up in this in recent weeks (I had a young lad travelling with us who forgot his season books). Celtic refused to do a reprint despite his mother phoning them personally (he's a fair distance from Celtic Park). Harsh lesson.

However Celtic ticket office are about to be audited soon so I imagine this is why they are tightening up.

In May next year, the Data Protection Act (DPA) will be replaced by the EU’s General Data Protection Regulation (GDPR) and businesses face all sorts of new legislation. I'd imagine this may be contributing to these letters being sent out.

As for adults using child tickets. Celtic have been (rightly) enforcing this recently. There's been checks on the other side of the turnstile as most game recently.
Aye, but that's a self-fulfilling prophecy. It only becomes a data protection issue BECAUSE Celtic make the ticket non-transferable.

GDPR goes away as a factor (in this situation) if the ticket is allowed to be transferred.
I've a season ticket for a club here in Stockholm.

I can quite easily log in to the club's ticketing system, deactivate my season card for a particular game & forward the ticket as a pdf to someone else at no charge at all (or just print it out and hand it over in person of course).

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Sage
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Bhoyball
14 Dec 2017, 02:26 PM
I was in London a year ago and went down to Emirates to take in a game. Ended up buying from a tout who had several dozen ST all with different peoples names. The one i got was under a womans name and my lad was a different name again He even gave me a atamped address envelope to post the ST back to him after game. There was a gang of the touts all doing the same thing. This is organised touting. I wondered how they get away with it? And how do they get the ST back if I don't return? Do they continually phone up and say its lost?
Those might not be season tickets but instead 'Red Membership' tickets. You need to be a member (20 quid a year or something) just to have the privilege of buying a ticket at most games, which then gets added to the card. Actual paper tickets are very few and far between.

Arsenal have a great system actually where if you can't make a game on your ST you can sell it at face price through a club website to Red members. Your card is deactivated for the game and theirs is activated. I got a seat right on the halfway line through this for about 25 quid - couldn't even get that at Celtic Park.. The benefits of having a stadium always near capacity..

They beat Norwich 4-1 to extend their lead at the top of the league yet the atmosphere was like a library though. Too many tourists like me. :ph43r:
Edited by Sage, 14 Dec 2017, 11:53 PM.
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CroyGuevara
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I take it no one noticed the test game that was on eticketing over the last wee while, allowing us to sell tickets. It looks as if the ticket exchange will be brought in soon
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Quiet Assasin
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CroyGuevara
15 Dec 2017, 12:02 AM
I take it no one noticed the test game that was on eticketing over the last wee while, allowing us to sell tickets. It looks as if the ticket exchange will be brought in soon
We tried to do something around ticket resale years ago? Seat Exchange or something?
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want2live4ever
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Are the minimum wage steward going to start asking for passport/bank card to prove that you are the holder of the season ticket

Absolute joke of a decision celtic
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samscafeamericain
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Time to change T&Cs and allow for a named substitute
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Joseph D. Pistone
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It’s just so incredibly mean spirited and dreadful PR.
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faithbhoy1888
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idyllwild
14 Dec 2017, 08:12 PM
ballbhoy
14 Dec 2017, 02:18 PM
connorj
14 Dec 2017, 12:01 PM

Quoting limited to 3 levels deep
This is the reason for the letter.

The ticket office should not be issuing paper tickets to non-season book holders when this happens. They've been tightening up in this in recent weeks (I had a young lad travelling with us who forgot his season books). Celtic refused to do a reprint despite his mother phoning them personally (he's a fair distance from Celtic Park). Harsh lesson.

However Celtic ticket office are about to be audited soon so I imagine this is why they are tightening up.

In May next year, the Data Protection Act (DPA) will be replaced by the EU’s General Data Protection Regulation (GDPR) and businesses face all sorts of new legislation. I'd imagine this may be contributing to these letters being sent out.

As for adults using child tickets. Celtic have been (rightly) enforcing this recently. There's been checks on the other side of the turnstile as most game recently.
Aye, but that's a self-fulfilling prophecy. It only becomes a data protection issue BECAUSE Celtic make the ticket non-transferable.

GDPR goes away as a factor (in this situation) if the ticket is allowed to be transferred.
Not aware of any checks. What side of the turnstile are you talking about?
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Jimmy_Quinn's_Hattrick
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In the rail seating section, at least, tickets are checked at three points - using the automatic turnstile, at the foot of the stairs, and again at the top of the stairs before you enter the stand. I doubt if this is the case elsewhere in the ground.

(although each "check" is a quick glance at the pink side of the card, and sometimes the back, never actually looking at the details on it)
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faithbhoy1888
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Jimmy_Quinn's_Hattrick
15 Dec 2017, 12:44 AM
In the rail seating section, at least, tickets are checked at three points - using the automatic turnstile, at the foot of the stairs, and again at the top of the stairs before you enter the stand. I doubt if this is the case elsewhere in the ground.

(although each "check" is a quick glance at the pink side of the card, and sometimes the back, never actually looking at the details on it)
Cheers. If Celtic TO really wanted to enforce it could cosy thousands in lost revenue each game. How many people in all areas of the ground give tickets away at some point?
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GetFunky
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Bodom Bhoy
14 Dec 2017, 07:12 PM
People make me laugh. eff being the Celtic SLO.

"Thousands wasted on stamps, could've just sent an email! That's a lot that could've been donated to charity" :lol:

Aye, good. If they'd done that then it would've been "My Da doesn't use the internet so how is he meant to know/I never paid my bill this month so my internet was off an never seen the email/etc, etc"
Who gives a eff?

The principle of the letter is ridiculous.

Going down the route of folk having to use secondary sellers to use season tickets. Absolute joke. Also, the fact it was sent out after our worst attended game in ages is laughable.

Man United style stuff this.
Edited by GetFunky, 15 Dec 2017, 01:22 AM.
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searcher52
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Lots of people becoming very precious over this. Nothing has changed nor will anything change over this.
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